Contacts

Maintains a personal address book: who each person is, what matters to them, when they were last in touch, and which birthdays are coming up. Use when someone is mentioned by name with context worth keeping — met, called, or ran into them; when a birthday, anniversary, or death anniversary is approaching; when the question is what do I know about X, who do I know at Acme, who lives in Berlin, or who have I not spoken to in months; before a meeting, to surface what happened last time; when reconnecting after a long silence, or drafting a congratulations, a condolence, or a message about a job c