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success-expansion

Business2 installation(s)v1.0.0

Use when a customer is already live and producing value, and the rep+CS need to identify account-expansion opportunities (upsell / cross-sell / seat / new-module / new-department) from usage and organizational signals, build a structured expansion case, run the expansion conversation, and hand off to renewal or downstream deal flow. Triggers: '增购', '向上销售', '交叉销售', '加坐席', '升级套餐', '加模块', '账户拓展', 'upsell', 'cross-sell', 'land and expand', 'NRR'. Do NOT use for new-logo acquisition, renewal itself (success-renewal-management), pricing negotiation (clinch-negotiation-pricing), contract signing, or

Ce skill s'installe en un clic sur un agent AIbergement (runtime OpenClaw) — il sera chargé et utilisé automatiquement lors des prochains tours de votre agent.

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Description

Use when a customer is already live and producing value, and the rep+CS need to identify account-expansion opportunities (upsell / cross-sell / seat / new-module / new-department) from usage and organizational signals, build a structured expansion case, run the expansion conversation, and hand off to renewal or downstream deal flow. Triggers: '增购', '向上销售', '交叉销售', '加坐席', '升级套餐', '加模块', '账户拓展', 'upsell', 'cross-sell', 'land and expand', 'NRR'. Do NOT use for new-logo acquisition, renewal itself (success-renewal-management), pricing negotiation (clinch-negotiation-pricing), contract signing, or