success-renewal-management

Use when 存量客户合同临近到期（180/120/90/60/30 天节点）需要系统化推进续约——判断健康/风险档位、按档位走续约动作、出续约方案、开续约对话、收续约成交。Triggers: '续约','续费','合同到期','续约风险','续约预测','续约方案','续约对话','save 计划','续约健康分','renewal','renewal playbook','churn prevention','续约率','NRR','GRR','多年期续约'. Do NOT use for new-deal pricing (clinch-negotiation-pricing), account expansion (success-expansion; only renews existing contract), or lost-customer win-back (churn-recovery).